Self-driven designer, experienced engineer, traveler and singer, with a good sense of humor. Pursuing a career in my passion for user experience design, after working through an overall career of seven years. Striving to influence, inspire and lead change in the workplace, to the business and in society.

Experience.

PRODUCT DESIGN INTERN, INTUIT
May 2018 - Aug 2018 | Plano, Texas, USA
Plano, Texas, USA
Worked on Document management for accountants - to help generate faster tax returns and the One Intuit Accountant project - to design a seamless experience between Intuit’s accounting and tax products.
Conducted 15+ user interviews with early lo-fi a/b testing and usability tests along with the chief user researcher.
Drew insights on users' pain, aligned them to business goals and iterated in lo-fi before deliberating on shipping decisions.
Researched current product experiences, interviewed stakeholders from across Intuit and used storyboarding and journey-mapping frameworks to gather empathy for users.
Mapped transitions from current to ideal product states, that would reduce customer call and training costs, generate faster account setups and drive the ‘One Intuit’ brand identity.
Also participated in Service Blueprinting, rapid prototyping and doodled visual maps to empower team brainstorming.

SOLUTIONS ARCHITECT, AKAMAI
Mar 2013 - Jun 2017 | Bangalore, India
Bangalore, India
Analyzed websites and developed customized proof of concepts to justify Akamai's product value to improve end-user experience. Customers included sales and engineering teams of mainly Fortune 500 companies from across the globe.
Served as subject-matter-expert for two of Akamai's products.
Re-designed the new-hire training for sales teams, globally.
Trained sales teams from USA, Costa-Rica, Japan and Bangalore, in web performance and front-end optimization.
Closely mentored and groomed four new hires into dependable resources within six months.
Designed infographics to assist product marketing teams.

SYSTEMS ENGINEER, INFOSYS
Nov 2010 - Dec 2012 | Chennai, India
Chennai, India
Worked as a FinTech engineer on UI development and testing.

Education.

TEACHING ASSISTANT, THE NEW SCHOOL
THE NEW SCHOOL
Oct 2017 - May 2018 | New York City, USA
New York City, USA
Worked as an instructional designer to improve online courses for students and faculty of various age groups. Also tutored onsite students majoring in Design and Data Visualization on creative coding with JavaScript.

M.F.A. DESIGN AND TECHNOLOGY
Aug 2017 - May 2019 | New York City, USA
New York City, USA
Parsons School of Design | CGPA 3.95

B.E. COMPUTER SCIENCE AND ENGINEERING
Aug 2006 – May 2010 | Nitte, India
Nitte, India
NMAM Institute of Technology | GPA 3.6/4.0

Achievements.

Chair of DorkShop - a tutoring and skill-sharing student club open to all students of The New School, 2017-18.
Reached the Top 30 from about 450 ideas at the Global Idea Summit, 'Akamai Wizards', 2014.
Created MadeByMAD.design - my personal design label for graphic designs on t-shirts and merchandise.
Topped the Design Thinking evaluation by ‘The UX Academy’, Infosys, 2012, from 300+ participants across Infosys India, that recognized potential designers.
Started Mario's PJ Time - a stick-figure comic-strip blog of silly jokes on current events.
Product Design, First Place, IIT Bombay 'TechFest', 2010

Skills.

Sketch, Invision
Adobe Suite
JavaScript, p5, d3
HTML / CSS
OO Programming
Game Design
Front-End Optimization
HTTP / DNS

Additional Info.

Ready to relocate anywhere.
Masters course is STEM certified.

View Portfolio.